case study

Case Study: Peerless Maintenance Services

Client: Peerless Maintenance Services 

Service: Custom Software Development 

Context 

Peerless Maintenance Services, a premier family-run business, specializes in providing top-tier janitorial and maintenance services across the United States, especially to banks and financial institutions. They are responsible for maintaining over 9.5 million square feet of commercial and industrial space, demonstrating their industry dominance through unsurpassed quality and customer service excellence. 

Challenge 

To maintain their high standards of service delivery, having streamlined work-order management, janitorial rosters and payroll must be a priority. This became a substantial challenge as managing a vast array of locations became increasingly cumbersome with their outdated information management platform. 

Solution by Crossbridge 

Recognizing the need for a dynamic, comprehensive management solution, Peerless partnered with Crossbridge. The requirements were clear – develop a robust CRM system tailored to the unique needs of Peerless’ widespread operational framework. 

 Crossbridge assembled a dedicated project team, based in Latin America, directly managed in-house by Peerless. This strategic approach enabled seamless, timely, communication, ensuring specific client requirements were meticulously gathered and implemented. 

Stages Undertaken: 

  • Analysis & Estimation: Crossbridge’s tech specialists conducted a deep dive into Peerless’s processes to understand their needs and estimate the resources required. 
  • Development: The development stage focused on creating a scalable system, which facilitates current needs while accommodating future business growth. 
  • Testing: Rigorous testing protocols ensured the system’s responsiveness and reliability, meeting Crossbridge’s high-quality benchmarks. 
  • Delivery: The final product was delivered efficiently, aligning with both the client’s timeline and business objectives. 

Results 

The outcome: a tailored CRM-inspired system that brought about a revolution in Peerless’s operations. The intuitive platform enabled Peerless to streamline their administrative functions effectively, resulting in increased operational efficiency and client satisfaction. 

Future Collaboration 

Peerless’s journey with Crossbridge is far from over. Envisioning further enhancements, they have commissioned Crossbridge to bolster their system with additional modules for advanced reporting and invoicing functionalities. 

How Crossbridge Can Help You 

In need of a similar tech-driven transformation? Crossbridge is your ideal partner. We offer: 

  • Expert Project Teams: Fully managed in-house to ensure top-tier quality and client-centric development. 
  • Time Zone Compatibility: Working within your business hours for optimal communication and collaboration. 
  • Cost-Effectiveness: Harness the power of economic efficiency without compromising on quality. 
  • Speed and Scalability: Expect swift delivery with a keen eye on your future expansion capabilities. 
  • Retention : A strong focus on creating systems that not only meet current demands but are built to last and evolve with your business. 

Equip your business with a technological edge. Crossbridge is the bridge to your future-ready, efficient tech talent solution. 

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development

Help4HR – Website Development & Maintenance by Crossbridge

Client: Help4HR 

Service: Website Development & Maintenance 

Positions Filled by Crossbridge: Senior Web Developer, Senior Business Analyst, Technology Department Staff 

Context 

Help4HR, a customer-oriented company, is dedicated to enabling small businesses to focus on their core offerings by providing dependable HR management services. They’ve made their mark with comprehensive HR solutions, handling everything from onboarding to payroll and safety risk management. Primarily operating in California, Help4HR has begun expanding nationwide. 

Challenge 

To help small businesses effortlessly access Help4HR’s expertise, Crossbridge was tasked with developing and maintaining a website that met their growing needs, a website without the proper optimization could lose between 70% to 86% percent of the sales. The primary challenge was ensuring a safe and convenient online payment option, in addition to offering consistent website performance. 

Solution by Crossbridge 

Crossbridge powered Help4HR’s digital presence by delivering: 

  • Website Development: Crossbridge promptly created a responsive, user-friendly website to enhance Help4HR’s reach and client convenience. 
  • Secure Payment Configuration: Implementing critical payment safety measures, the team integrated a trustworthy solution that provided Help4HR’s clients with peace of mind while making transactions. 
  • Ongoing Maintenance: Regular website maintenance by Crossbridge ensured the smooth functioning of Help4HR’s online platform, allowing the company to concentrate on providing top-notch HR services. 

 

To align with Help4HR’s needs, Crossbridge composed a team of top-tier talent: 

  • Senior Web Developer: Expert in crafting all website features within WordPress, ensuring a seamless user experience. 
  • Senior Business Analyst: Specialist in identifying client needs and translating them into technical requirements. 
  • Technology Department Staff: Dedicated professionals maintaining ongoing website stability and functionality. 
  • Coordination and oversight of the project were handled by a Senior Certified Associate Project Manager, ensuring efficient workflows of the web development and continuous client engagement. 

 

Testimonial: 

“The Crossbridge team is amazing and exceeds expectations in turnaround time, professionalism, and context expertise. My website has been managed by Crossbridge for the last four years. The level of context expertise has allowed Help4HR to grow its business and leverage the pay online function. Help4HR relies on the team at Crossbridge a great deal to ensure the website is functioning at the highest level.” 

How Crossbridge Can Help You 

With an emphasis on efficiency, cost-effectiveness, and tech-savviness, Crossbridge delivers value and convenience in the domain of tech talent acquisition, so you can focus on what matters most, make your company grow. 

Drive your company’s success with Crossbridge: 

  • Time Zone Compatibility: Seamless collaboration with your team during business hours. 
  • Cost-Effectiveness: Harness the benefits of skilled tech teams at competitive rates. 
  • Speed: Expect prompt results while maintaining quality. 
  • Retention Rates: Trust the creation of adaptable, lasting solutions. 
  • Solution-Oriented: Reliable, results-driven teams will focus on solving your tech recruitment challenges. 

Energize your business with the powerful solutions of Crossbridge – the gold standard in tech talent acquisition. 

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nearshore

5 steps to getting more done in less time with less money.

In today’s fast-paced business world, time is money, and efficiency is the name of the game. Imagine if you could unlock the secret to supercharging your productivity, achieving more with less, and propelling your business to new heights—all while keeping your budget in check. Sounds like a dream, right? Well, it’s time to turn that dream into reality. In this article, we’ll unveil five transformative steps that will revolutionize the way you work, streamline your operations, and maximize your resources. So, buckle up and get ready to embark on a journey that will set you on a path to unstoppable success! 

 

1. Prioritize

Effective prioritization is crucial in today’s business landscape, where both time and budget are often limited. Without a clear focus on prioritizing tasks, companies can find themselves allocating precious resources to low-impact activities, leading to wasted time and escalated costs. This misallocation not only hampers productivity but also diverts funds and attention from projects that could drive significant growth. By emphasizing the importance of identifying and concentrating on high-impact tasks, businesses can ensure that every hour and dollar spent contributes directly to their overarching goals. Understanding and implementing prioritization strategies are essential for optimizing resource allocation, reducing unnecessary expenditures, and enhancing overall efficiency

2. Utilize AI tools

McKinsey states that: “Current generative AI and other technologies have the potential to automate work activities that absorb 60 to 70 percent of employees’ time today.”1 (Economic potential of generative AI | McKinsey) Gartner predicts “By 2025, 30% of enterprises will have implemented an AI-augmented development and testing strategy, up from 5% in 2021.” And that “By 2027, nearly 15% of new applications will be automatically generated by AI without a human in the loop. This is not happening at all today.”2 (https://www.gartner.com/en/topics/generative-ai) It is becoming clear that failing to adopt AI tools will leave businesses trailing behind their competitors that do.

AI tools are set to revolutionize every sector, from finance on Wall Street to the manufacturing floors. Embracing these tools now can position you, your workforce, and your entire organization at the forefront of innovation. However, as these technologies become increasingly integral to business operations, a failure to adapt will not just be a missed opportunity—it will be a direct path to obsolescence. The rise of AI in the business world is akin to the impact of power tools in construction; just as power tools transformed the efficiency and capabilities of construction workers, AI is poised to enable you to achieve greater outputs with your existing workforce, maximizing efficiency and productivity in ways previously unimaginable.

3. Nearshore

Traditionally, companies have turned to outsourcing to cut costs and access more talent. While this approach offers certain advantages, it’s not without its pitfalls. Outsourcing, especially to distant locations, can lead to challenges such as workplace culture mismatches, communication barriers, and time zone differences, which can impede collaboration and project efficiency. This is where nearshoring emerges as a superior alternative. By partnering with collaborators in Central and Latin America, a geographically closer region, businesses can enjoy the benefits of outsourcing—such as cost savings and access to talent—while minimizing the drawbacks. Near-sourcing facilitates smoother communication, by aligning working hours more closely, and ensures a better workplace culture fit, leading to more effective collaboration and project outcomes. This strategic shift enhances operational efficiency by either augmenting your team or freeing them up to work on higher priority items as outlined in step one and further explored in the subsequent two steps.

4. Delegate

Delegating effectively is crucial for maximizing productivity, failing to do so can lead to a host of challenges, including overburdened employees, decreased morale, and inefficiencies that hamper overall productivity. When tasks are not appropriately assigned, it can result in bottlenecks, as key projects may get stalled waiting for attention from overextended team members. This not only slows down progress but also can lead to missed opportunities and, in extreme circumstances, lead to the downfall of the business. By tapping into the pool of skilled professionals in geographically close regions, you can assign tasks to individuals who possess the right expertise and are in a similar time zone, ensuring a smoother workflow and quicker response times. This not only optimizes the allocation of tasks within your team but also allows your in-house staff to concentrate on core business activities or strategic initiatives. The proximity of near-shore partners facilitates better communication and collaboration, making it easier to manage projects and address any issues promptly. Ultimately, leveraging near-shore resources for delegation empowers your team to operate more efficiently, with each member focusing on their strengths and contributing to the overall success of the organization.

5. Improve and Scale

Continuous improvement is essential for staying competitive in the fast-paced business world. A recent example of this is Google’s strategic decision to lay off employees from the Google Assistant team to reallocate resources towards more relevant projects, such as their AI initiatives. This move highlights the importance of constantly reassessing priorities and adapting to the changing market demands.

Similarly, you can embrace this approach by focusing your own in-house talent on innovative projects, projects or new features that drive growth and push the business forward. At the same time, they can utilize nearshore talent to maintain and support legacy programs. This strategy ensures that valuable internal resources are dedicated to areas with the highest potential for impact, while cost-effectively keeping your essential operations running smoothly.

By continuously assessing and adapting your resource allocation and project focus, you can enhance your company’s agility and responsiveness to market changes. This approach to improvement ensures that your business remains at the forefront of innovation while effectively managing its existing operations.

Conclusion

In conclusion, mastering the art of doing more with less is not just a skill but a strategic imperative in the modern business era. By prioritizing high-impact tasks, harnessing the power of AI tools, embracing the advantages of near-sourcing, delegating efficiently, and committing to continuous improvement, businesses can significantly enhance their productivity and operational efficiency. By integrating these principles into your workflow, your company can not only achieve its current objectives more effectively but also lay a robust foundation for sustained growth and innovation. In the journey towards business optimization, remember that each step you take is a building block for future success. At Crossbridge, we understand that the synergy between real people and advanced AI is where true value lies. Empowered by technology, our team is dedicated to ensuring you receive the best outcomes at the best value. These five strategic steps are not just actions but commitments to excellence, enabling your business to navigate the complexities of today’s market with confidence and foresight. With each step forward, Crossbridge is here to ensure that your journey is not just successful but also sustainable and forward-thinking.

P.S. This article was co-authored by AI.

 

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junior dev sitting in front of a laptop

Why Your Startup Needs Junior Developer Power

Your startup’s a rocket, prepped for blastoff, but stuck on the launchpad? Stuck in senior dev snooze? Fear not, space cadet! The missing fuel might be younger than you think. Unleash the junior dev supernova and watch your startup ignite! 

Why Juniors Devs Rock Your Rocket: 

  • Hungry Hustlers: They’re fresh-faced Einsteins, starving for learning and action. Think boundless energy, innovative solutions, and a “can-do” attitude that fuels your startup culture. 
  • Budget-Friendly Brilliance: Senior devs come with senior salaries, but juniors offer top-notch skills at a fraction of the cost. Think stretched dollars, more ramen noodles, and fuel for bolder moves. 
  • Moldable Mavericks: Forget set-in-their-ways, juniors are adaptable clay you can mold. They learn your tech stack, blend into your vibe, and become loyal team players who grow with your company. 

Crossbridge: Your Launchpad to Junior Dev Brilliance: 

  • Talent Scout Supreme: We handpick the brightest junior mindswith the skills and passion to match your unique mission. No generic recruits here, just personalized cosmic crewmates for your startup journey. 
  • Mentorship Magic: We believe in nurturing stars. Our experienced devs guide and support, ensuring your junior novas shine brightly and reach their full potential. 
  • Cost-Effective Combustion: We unlock top-tier junior talent without breaking the bank. Stretch your fuel further and keep those engines roaring towards success. 

Ditch the senior stagnation, ditch the budget blues. Ignite the junior dev power and watch your startup soar! Crossbridge is your mission control, ready to fuel your launch, guide your trajectory, and land you the junior flames that propel your vision to the next galaxy! 

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nearshore startup

Ditch the Drama, Unleash the Dream Team: 3 Reasons Why Nearshore Talent Makes Your Startup Soar

Startup life: thrilling, chaotic, and sometimes… frustratingly stuck. You’ve got the vision, the hustle, the ramen noodle budget, but growth feels like it’s hit a wall. Don’t fret, founder friend, the culprit might be closer than you think. Turns out, your talent might be the secret sauce you’re missing.

Forget the outsourcing headaches and time zone tangoes. Embrace the power of nearshore talent! Why? Let’s count the ways: 

  1. Rockstars Next Door: Ditch the cultural clashes and communication breakdowns. Nearshore teams work in your time zone, speak your language (literally and figuratively!), and understand your startup groove. Think seamless collaboration, real-time problem-solving, and no more 3 AM email chains across the globe.
  2. Tech Magic Without Breaking the Bank: You built your empire on bootstrapping brilliance, but that doesn’t mean you have to settle for mediocre talent. Nearshore offers world-class developers, programmers, and tech wizards at a fraction of the cost of overseas outsourcing. Budget-friendly brilliance? Yes, please!
  3. Retention Revolution: Tired of revolving doors and losing your precious rockstars? Nearshore boasts incredible retention rates. These folks aren’t just hired guns, they’re invested in your journey. Think longer-term partnerships, dedicated expertise, and a team that grows with you, not out the door.

Crossbridge is your bridge to this nearshore wonderland: 

  • Dream Team Architects: We handpick the perfect tech wizards to match your unique needs and culture. No cookie-cutter solutions here, just personalized brilliance. 
  • Time Zone Harmony: Forget the communication limbo. Our nearshore teams work in your time zone, ensuring smooth collaboration and real-time results. 
  • Budget-Friendly Brilliance: We unlock top-tier talent without breaking the bank. Stretch your startup dollars further and fuel your innovation engine. 

Stop settling for mediocre or struggling with time zone woes. Unleash the power of nearshore talent and watch your startup take flight. Crossbridge is your copilot, ready to navigate the talent landscape and land you the dream team that takes your vision to the stratosphere.

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tech team

Unleashing Your Tech Team’s Potential: Addressing Common Mistakes for Optimal Performance

In this blog, we’ll uncover the common mistakes that may be impacting your tech team and guide you towards strategies for improvement. 

Identifying Mistakes Affecting Tech Team Performance 

  1. Communication Breakdowns:

Ineffective communication within the team can lead to misunderstandings, delays, and a lack of synergy. Clear communication is the key to unlocking your team’s full potential. 

  1. Overlooking Professional Development:

Neglecting opportunities for continuous learning and professional development can result in a stagnant skill set within your tech team. Investing in growth is essential for staying ahead in the ever-evolving tech landscape. 

  1. Ignoring Team Dynamics:

Neglecting team dynamics can lead to a lack of collaboration and a disengaged workforce. A cohesive team is crucial for tackling complex projects and driving innovation. 

Strategies for Transformative Change 

  1. Enhance Communication Channels:

Implement efficient communication channels, such as regular team meetings, collaborative tools, and open-door policies. Foster an environment where ideas and feedback can flow freely. 

  1. Invest in Professional Development:

Encourage a culture of continuous learning by providing training opportunities, certifications, and access to the latest industry resources. Empower your tech team to stay at the forefront of technological advancements. 

  1. Cultivate Team Collaboration:

Prioritize team-building activities and initiatives that foster a sense of unity. A collaborative environment encourages knowledge sharing and accelerates problem-solving. 

Elevate Your Tech Team with Crossbridge Global Partners 

As you embark on the journey to enhance your team’s performance, consider the role Crossbridge Global Partners can play in optimizing efficiency: 

  1. Access to Top Tech Talent:

Expand your tech team with skilled professionals from Crossbridge gaining access to diverse expertise that complements your in-house talent. 

  1. Professional Growth Opportunities:

Crossbridge Global Partners prioritizes professional development, ensuring that you have the resources and support needed to continuously enhance their skills. 

  1. Enhanced Collaboration:

Through Crossbridge’s global network, facilitate collaboration and knowledge exchange, promoting a culture of innovation and efficiency within your tech team. 

Ignite Transformation within Your Team 

Identify and address the mistakes affecting your team to unlock their true potential. Implementing strategic changes can lead to a more engaged, collaborative, and high-performing tech workforce. 

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Tech Talent

Tech Talent Acquisition: Rectify Your Approach for Unparalleled Success

In the competitive realm of technology, hiring top talent is not just a necessity; it’s a strategic imperative. Yet, many companies inadvertently stumble when it comes to recruiting tech professionals. In this blog, we’ll unveil the common mistakes made in hiring tech talent and guide you on a path to rectify these errors for unprecedented success. 

Common Missteps in Tech Talent Acquisition 

  1. Narrow Talent Pool:

Limiting your search to a confined talent pool restricts your access to diverse skills and perspectives, hindering innovation within your team. 

  1. Overlooking Cultural Alignment:

Neglecting the importance of cultural fit can lead to discord within the team, impacting collaboration and overall productivity. 

  1. Underestimating Retention Strategies:

Focusing solely on recruitment without a robust retention strategy can result in high turnover rates, leading to a constant cycle of talent acquisition. 

Crafting a Winning Strategy 

  1. Broaden Your Talent Horizon:

Cast a wider net when scouting. Embrace diversity and explore candidates with varying backgrounds and experiences to enrich your team. 

  1. Prioritize Cultural Fit:

Screen candidates not just for technical prowess but also for cultural alignment. A harmonious team culture enhances collaboration and overall job satisfaction. 

  1. Invest in Retention Initiatives:

Develop comprehensive retention strategies to keep your team engaged and committed for the long term. This includes mentorship programs, professional development, and a positive work environment. 

Elevate Your Tech Team with Crossbridge Global Partners 

Now, let’s talk about how Crossbridge Global Partners can revolutionize your tech talent acquisition strategy: 

  1. Top Tech Talent at a Fraction of the Cost:

Access a pool of top-tier tech talent in Latin America through Crossbridge Solutions, offering unmatched expertise at a fraction of the cost compared to local hires. 

  1. Cultural Alignment Guaranteed:

Ensure seamless integration into your team with Crossbridge’s focus on cultural alignment. Our professionals share similar values, work ethics, and a commitment to excellence. 

  1. Unmatchable Retention Rate:

Experience unparalleled employee retention with Crossbridge Global Partners. Our commitment to talent development and job satisfaction translates into a stable and high-performing tech team. 

Ignite Your Tech Talent Acquisition Success 

Revamp your approach and witness the transformative impact on your company’s success. Break free from the limitations of traditional hiring and embrace a future where top tech talent is within your reach. 

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company growth

Accelerate your Growth in 2024: Identify and Overcome Common Company Growth Mistakes

In the dynamic landscape of business, growth is not just a goal but a necessity. However, many companies unknowingly hinder their own progress by falling into common pitfalls. In this blog, we’ll uncover the mistakes that might be slowing your company’s growth and provide actionable strategies to overcome them. 

Identifying Growth Impediments 

  1. Lack of Innovation:

Stagnation is the enemy of growth. Failing to innovate and adapt to market changes can lead to a decline in competitiveness and hinder your company’s ability to expand. 

  1. Ineffective Communication:

Communication breakdowns within the organization can result in misunderstandings, delays, and a lack of alignment among team members, impeding overall growth. 

  1. Ignoring Technology Advancements:

Neglecting to embrace new technologies can put your company at a disadvantage. Adopting outdated systems hampers efficiency and limits your capacity to scale. 

Overcoming Growth Challenges 

  1. Cultivate a Culture of Innovation:

Encourage a mindset of continuous improvement and innovation within your company. Embrace change, experiment with new ideas, and invest in research and development. 

  1. Strengthen Internal Communication:

Implement effective communication channels and strategies to ensure that information flows seamlessly throughout the organization. This fosters collaboration and a shared vision for growth. 

  1. Embrace Technology Solutions:

Stay ahead of the curve by adopting cutting-edge technologies that align with your business goals. This enhances efficiency, reduces operational costs, and positions your company for sustainable growth. 

Unlock Your Company’s Growth Potential with Action 

It’s time to take charge of your company’s growth journey. Recognize and address these mistakes, paving the way for success. Remember, growth is not just about scaling but about evolving to meet the ever-changing demands of the market. 

Unleashing Growth with Crossbridge 

As you embark on this growth-focused journey, consider the role Crossbridge can play in catalyzing your success: 

  1. Strategic Talent Acquisition:

Access top-tier talent through Crossbridge to infuse new skills and perspectives into your team, driving innovation and growth. 

  1. Global Collaboration:

Foster collaboration and expand your reach with Crossbridge’s global network, connecting you with diverse expertise and markets. 

  1. Cost-Effective Solutions:

Benefit from cost-effective outsourcing options that enable you to invest in growth initiatives without compromising on quality. 

Ignite Your Growth Story 

It’s time to rewrite your growth narrative. Identify, rectify, and propel your company forward with strategic actions. Embrace growth, overcome challenges, and make 2024 the year your company reaches new heights! 

Crossbridge can help you succeed this 2024, schedule a call today with one of our representatives

 

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outsourcing mistakes

Navigating the Outsourcing Maze: Avoiding Common Hiring Mistakes

Outsourcing has become a cornerstone for businesses aiming to streamline operations, enhance efficiency, and cut costs. However, the path to successful outsourcing is riddled with potential pitfalls. In this blog, we’ll explore the common mistakes people make when hiring an outsourcing company and, more importantly, how you can avoid them. 

 

The Pitfalls of Outsourcing 

  1. Lack of Clear Objectives:

One of the biggest blunders is diving into outsourcing without a clear understanding of your objectives. Failing to define your goals can lead to misalignment and unmet expectations. 

  1. Overlooking Cultural Fit:

Ignoring cultural compatibility can result in communication breakdowns, affecting productivity and overall project success. 

  1. Not Considering Time Zone Differences:

Misaligned time zones can lead to delays in communication, project timelines, and problem resolution, impacting the efficiency of your outsourcing partnership. 

Navigating the Outsourcing Landscape with Success 

  1. Define Clear Objectives:

Clearly outline your goals, expectations, and deliverables. This sets the foundation for a successful collaboration. 

  1. Prioritize Cultural Fit:

Evaluate potential partners based on cultural fit. Shared values and work ethics can foster a more collaborative and productive working relationship. 

  1. Mind the Time Zone Gap:

Choose a partner with teams working in your time zone. This reduces communication gaps, enhances collaboration, and ensures a smoother workflow. 

 

 

Crossbridge Global Partners: Your Solution to Outsourcing Challenges 

Enter Crossbridge Global Partners, your key to overcoming outsourcing obstacles. Here’s how we can help: 

  1. Nearshore Latin American Talent:

Tap into a pool of highly skilled nearshore Latin American talent that offers a seamless blend of expertise and cultural compatibility. 

  1. Fraction of the Cost:

Enjoy the benefits of cost-effective without compromising on quality. Crossbridge Global Partners offers unparalleled value for your investment. 

  1. In Your Time Zone:

Bid farewell to the challenges of working across time zones. Our teams operate in your time zone, ensuring real-time collaboration and efficient communication. 

Transform Your Experience 

Make the wise choice and avoid common pitfalls. Let Crossbridge Global Partners guide you through the process, providing you with access to top-notch nearshore Latin American talent, all while staying within your budget.